David Solie is a nationally recognized expert in geriatric communication who offers unique insights and proven, practical communication strategies that help senior service organizations interact more compassionately and effectively with their clients. His moving and inspiring presentation on “The Secret Mission of Senior Clients” has been hailed as a personal and professional breakthrough for countless audiences throughout the senior service industry.
David’s presentation reveals the critical and unappreciated development tasks of seniors, a critical discovery that unlocks the communication code between generations. His research, insights and stories offer clarity and compassion about the “real agenda” of senior clients, the unique psychological tasks that dominate the last phase of life. It is an agenda that all senior service organizations need to understand.
Once the magnitude and scope of the tasks are presented, David goes on to show audiences how to show the right signals to senior clients, ones that make it clear that “you get it” and you are a “bona fide senior resource.” He offers practical examples of how to use his acclaimed signaling strategies to help seniors navigate the predictable dilemmas of aging that include changes in their health, living accommodations and finances, as well as the loss of loved ones and the end of life.